Solar Blog & Information | Paradise Energy Solutions

My Solar Company Went Out Of Business - What Now? | Paradise Energy

Written by Andy Schell | August 1, 2024 6:23:25 PM Z

The solar industry has boomed over the years, offering homeowners a path to energy independence and environmental responsibility. However, with any growing market, there can be bumps along the road. Some solar installation companies have faced business difficulties and have closed their doors, leaving some homeowners with existing solar systems uncertain about what will happen to their warranties and who will service their system now that their installer is gone.

Here at Paradise Energy, we understand the anxiety this situation can cause. This guide will equip you with the knowledge and resources to navigate this situation effectively.

My Solar Company Went Out of Business! Now What?

The solar industry has experienced incredible growth over the years, making it an attractive option for homeowners and commercial properties seeking energy independence and environmental sustainability. However, like any industry, it's not without its challenges. Recent examples include well-known companies like Titan Solar, Sunpower, and Renova, which have either ceased operations entirely or significantly scaled back their installation services. This can leave homeowners and businesses with existing solar systems feeling uncertain about the future of their investment.

It's understandable to feel overwhelmed when faced with the closure of your solar installer. However, it's important to remember that your solar panels are still a valuable asset capable of generating clean energy and saving you money on your electricity bills. With the right information and support, you can successfully navigate this situation and ensure the continued performance of your solar system.

The following sections will guide you through the steps you can take to protect your investment and maintain your solar system's efficiency.

Navigating Uncertainty

The first step is to locate all your solar system paperwork. This should include:

  • Installation Contract: This document details the specifics of your system installation, including the equipment used and warranties provided by the original installer.
  • Warranty Documents: These documents outline the specific warranties for your solar panels, inverter, and any other system components.
  • Manufacturer Information: Knowing the brands and model numbers of your solar panels and inverter will be crucial when contacting manufacturers for warranty inquiries.
  • Loan or Lease Agreements (if applicable): If you financed your solar system through a loan or lease, locate the agreement details. This will be essential for understanding your ongoing obligations.

Having this information readily available will be helpful when moving forward. Consider creating a dedicated file or folder to keep these documents organized.

Warranties:

One major concern for homeowners may be the validity of their warranties. Fortunately, most warranties for solar panels and inverters come directly from the manufacturer, not the installer. This means even if your original installer is no longer in business, your warranty coverage should remain intact.

Actionable Step:

Contact the manufacturer of your solar panels and inverter directly. They can verify your warranty coverage and answer any questions you may have regarding the claims process. We recommend referring to the warranty documents you collected and referencing the model numbers of your equipment. 


Maintenance & Service:

Regular maintenance is crucial for optimal solar system performance. Don't let the installer closure disrupt this vital step of your solar journey! Regular cleaning, performance monitoring, and potential repairs are all essential for ensuring your system continues to generate its maximum energy output.


Financing:

If you financed your solar system through a loan or lease, it's important to understand your ongoing obligations. Your loan servicer or lessor may have questions or require updates due to the installer closure.


Actionable Step:

Contact your loan servicer or lessor directly. They can clarify your standing and obligations in the wake of the installer closure. Having a copy of your loan or lease agreement on hand will be helpful during this conversation.

Introducing Paradise Protect

Here at Paradise Energy Solutions, we understand the importance of safeguarding your solar investment. That's why we offer comprehensive Paradise Protect maintenance plans designed to keep your system operating at peak efficiency. Our plans offer three tiers of protection, each tailored to your specific needs.

From basic monitoring to in-depth system inspections, we've got you covered. Our plans include:

  • Performance monitoring: Continuous tracking of your system's energy production to identify any potential issues early on.
  • Priority service: Expedited response times for any repairs or troubleshooting needs, minimizing downtime.
  • Expert diagnostics: Our skilled technicians can identify underlying problems that may affect your system's performance, ensuring long-term reliability.

Investing in a Paradise Protect plan is an investment in the longevity and performance of your solar system. Enjoy peace of mind knowing your system is well-maintained and maximizing your energy savings!


Let our team of solar experts help you choose the Paradise Protect plan that best suits your needs.

Paradise Energy: Your Long-Term Solar Partner

At Paradise Energy, we're committed to providing reliable and long-term maintenance and support to our customers. We understand that the unexpected closure of a solar installer can be stressful, and we're here to help you navigate this challenging situation!

Here's why you can choose Paradise Energy Solutions with confidence:

  • Experienced Team: Our team of highly skilled and certified technicians have in-depth knowledge of solar systems, allowing them to professionally assess, maintain, and optimize your system's performance. Whether you have a residential rooftop, commercial building, or utility-scale solar array, we have the expertise to handle your specific needs. From routine inspections and cleaning to complex repairs and upgrades, our technicians are equipped to deliver exceptional service.
  • Dedicated Service Department: Our dedicated service department is your direct line to expert assistance. Our knowledgeable team is available to answer your questions, address your concerns, and provide timely support. We believe in building strong customer relationships based on trust and reliability.
  • Comprehensive Maintenance Plans: Our Paradise Protect plans offer tailored maintenance packages to suit your system's requirements and your budget. With options ranging from basic monitoring to comprehensive system check-ups, you can rest assured that your solar investment is protected.
  • Free Consultations: We offer complimentary consultations to assess your specific needs and provide recommendations specific to your system. Our solar experts will thoroughly evaluate your existing system, discuss potential issues, and outline the best path forward to optimize your solar investment.

Choose Paradise Energy as your trusted partner for all your solar maintenance and support needs. We're dedicated to ensuring your solar system continues to operate efficiently and effectively, maximizing your energy savings and environmental impact.