Triple Ten Guarantee

Enjoy 10 Years of Guaranteed Production, Workmanship Warranty, and System Monitoring

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Your Investment, Our Commitment

We put our money behind your investment to ensure you have a proactive partner long after your solar system is installed. Our Triple Ten Guarantee gives you complete peace of mind by backing your investment with our financial commitment. If your system underperforms, we’ll compensate you.

We take full responsibility for your system’s performance, so you can trust your decision to go solar with us and receive exactly what you’ve paid for.

PRODUCTION GUARANTEE

SYSTEM MONITORING

WORKMANSHIP WARRANTY (Includes labor for defective material)

MANUFACTURER LINEAR PERFORMANCE WARRANTY

MANUFACTURER PRODUCT WARRANTY

10 Years

25-30 Years

Other installers

25-30 Years

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Why Our Triple Ten Guarantee Saves You Money

No Replacement Costs: Our 10-Year Workmanship Warranty covers labor costs not covered by manufacturer warranties
Guaranteed Production: If your system underperforms, we write you a check for the difference, ensuring you don’t lose savings.
Comprehensive Monitoring: We proactively monitor your system to ensure it's performing as it should.
Peace of Mind: Enjoy full protection from unexpected costs, ensuring a worry-free investment.

Cost Comparison: With the Triple Ten Guarantee vs. Without

Below is a chart illustrating the potential costs of fixing just one inverter with and without our Triple Ten Guarantee.

WITH Triple ten guarantee

WITHout Triple ten guarantee

Cost to diagnose and fix

AVG 5 hs

$650

$130 x 5hs

Cost of lost production

10KW Produces 12,000kwh per year

We would pay you $60

$60 / year

Cost at a $0.10 electric rate with a 5% decrease in production

Standard Panel Warranties

25 or 30 year performance
15 or 30 year workmanship

25 year performance
12 or 25 year workmanship

25 or 30 year performance
15 year workmanship

Standard Inverter Warranties

25 year limited warranty

10, 15, or 20 year warranty

12, 20, or 25 years for inverter
25 years for optimizers

10 year warranty

Standard Battery Warranties

10 year limited warranty

12 year product
12 year performance

10 year limited warranty

Frequently Asked Questions

What exactly is covered under the Triple Ten Guarantee?

Our Triple Ten Guarantee includes three key protections: 10 years of guaranteed solar production, 10 years of system monitoring, and a 10-year workmanship warranty. This means that if your system underperforms, we’ll compensate you, and if any workmanship-related issues arise, we’ll take care of the necessary repairs or replacements at no cost to you.

How does the guaranteed solar production work?

Our production guarantee ensures your system's actual energy output in kilowatt-hours (kWh) through your utility meter. The guaranteed amount of production will be outlined in your solar contract.

We review your production in years 5 and 10 and will write you a check for any loss of production during those periods.

What happens if my solar inverter fails during the guarantee period?

If your inverter (or any equipment) fails within the first 10 years, our workmanship warranty covers the labor costs to diagnose and fix or replace it.

We will work directly with the manufacturer to prove and fulfill relevant warranty claims.

How does the system monitoring service benefit me?

Our 10 years of system monitoring ensure that your solar system is always performing at its best. We set up alerts to notify us of potential issues before they become major problems.

Remember, it's in our best interest to keep your system running because our money is on the line with our production guarantee.

Is there any cost to me for repairs or monitoring under the Triple Ten Guarantee?

Monitoring:

There are no additional costs associated with monitoring your system.

Repair Costs:

We will cover any repair costs associated with workmanship issues and equipment warranties.

The Triple Ten Guarantee does not cover costs associated with damage from acts of God. Your property insurance policy would typically cover those costs.

How do I make a claim if my system underperforms or needs repairs?

Making a claim is simple. Contact our service department at 877-851-9269. We will take care of the rest.

In most cases, our System Analysts will be alerted of issues before you need to contact us.

What happens after ten years?

Your manufacturer warranties will remain. The only change is that you will be responsible for the costs to diagnose and fix issues, as well as any loss of production from system downtime.

If you'd like us to continue monitoring your system, we offer Paradise Protect Plans that include various levels of ongoing monitoring, system check-ups, and performance analysis. You can learn more here.

Do all PES solar projects come with the Triple Ten Guarantee?

Most of our solar systems under 200 kW come with our Triple Ten Guarantee. Larger systems may opt to reduce the cost of their system by removing or lowering the Triple Ten Guarantee.

What's not covered under the Triple Ten Guarantee?

Any parts or work not included in the scope of work, including parts covered by manufacturers' warranties, or parts whose warranties have expired. Parts and labor for accessory products, including but not limited to EV charging stations, monitoring displays and related equipment, inverter support structures, load control systems, etc. Parts and labor for equipment failures that result from a force majeure event. Any communication issues that are not a result of Paradise Energy Solutions' workmanship. Parts and labor for product failures when a compatible part is not available